How Noovy Transformed Blossoms Hotel’s Operations

Meet Hatem, the dedicated manager of three charming hotels in Amsterdam: Blossoms, Aston, and Sara’s Boutique Hotel. Nestled near popular landmarks such as the Heineken Experience and Leidseplein, these hotels offer guests a delightful stay in the heart of the city.

Hatem recently shared his inspiring success story about how partnering with Noovy revolutionized Blossoms Hotel‘s operations, delivering remarkable efficiency and convenience.

The All-in-One Solution

For Hatem, the standout feature of Noovy was its comprehensive, all-in-one solution.

“Everything we need and what we’re looking for on a single page.”

This integration means that all essential hotel management tools are accessible in one place, streamlining operations significantly.

Efficiency at Its Best

One of the most significant improvements they noticed is the time saved during the check-in process. Thanks to Noovy, each guest check-in is now 10 minutes faster. This efficiency extends to check-outs, room type changes, and room allocations, simplifying what used to be complex tasks.

Optimized Payment Systems

Noovy’s advanced payment systems have been a game-changer. The wireless terminal machines provided by Noovy are seamlessly integrated into the hotel’s system, saving time and reducing errors. “I really like the Noovy system because if we’re facing an internet issue, we can send a payment link through our mobile phone,” Hatem highlights. This flexibility ensures that the check-in process can always be completed smoothly, keeping operations running without a hitch.

User-Friendly Dashboard

Hatem is particularly impressed with Noovy’s intuitive dashboard. It provides a clear overview of arrivals, departures, in-house status, no-shows, and reservation percentages from various channels. This user-friendly interface has made life much easier for the hotel’s receptionists, allowing them to manage their tasks more efficiently.

Stellar Support System

Noovy’s support system has also left a positive lasting impression.

“The Noovy support system is very helpful, involved, and responsible. It’s super easy to reach them.”

Whether it’s a phone call, an email, or a quick message on WhatsApp, Noovy’s support team is always ready to assist, ensuring that any issues are promptly addressed.

A Transformative Experience

Thanks to Noovy, Blossoms Hotel has seen a remarkable transformation. “Because of Noovy, we’ve become better. And Noovy’s touch has transformed our hotel,” Hatem proudly states. The blend of innovative technology, comprehensive support, and user-friendly solutions has not only optimized hotel operations but also enhanced the overall guest experience.

Hatem’s success story is a testament to how Noovy can elevate hotel management, making daily operations smoother, faster, and more efficient. If you’re looking to transform your hotel’s operations, Noovy might just be the solution you need.

Alexandra Calin

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